ROI Calculator
The improvements shown are based on customer benchmarks. Actual results may vary depending on your operations and implementation.
FTE Details
Enter your FTE count and their average hourly pay.
Contact Center Model
What model do you currently have?
Current Contact Center Location
What is your current contact center location?
Target Geography
Which geography are you looking to outsource in?
Your ROI Summary
Review your projected ROI breakdown, category impacts, and cumulative benefits.
Total Annual Savings
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ROI Year 1
Cost Index Comparison
Current Cost Index -
Target Cost Index -
Percent Savings -